Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the standard shipping time for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like basketball hoops or treadmills, delivery may take 7-10 business days depending on your location.
How do I return a product that doesn't fit?
We offer a 30-day hassle-free return policy. Ensure the tags are still attached and the item is in its original packaging to receive a full refund or exchange.
Are your jerseys and footwear authentic?
Yes, All-Star Sports is an authorized retailer for all brands we carry. Every product is 100% authentic and sourced directly from the manufacturers.
Do you offer team discounts for bulk orders?
Absolutely! We offer tiered pricing for school teams, local clubs, and corporate leagues. Please contact our sales team via the 'Team Orders' page for a custom quote.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.